Our people are at the heart of our business
Our people are key in delivering a unique and fun dining experience to all our customers, and we are proud of the loyalty, motivation and engagement of all of our employees.
Our brands are led by management teams with diverse experience and proven capabilities across the hospitality and leisure sectors.
Looking After Employees
Hostmore is fully committed to looking after the health and wellbeing of all employees. From our ‘TGI Fridays Family’ to each new member who joins our team, we always aim to provide a welcoming and fun environment for employees across our business and our brands.
Investing in Employees
We believe investing in our people is the key to our success. We provide opportunities for learning and promotion and commit time and resource to talent development and training, with front-line team member training and re-certification performed each year. We have introduced the structured development of progressive skills via nationally recognised apprenticeship qualifications and provide full technical training and workshops, where appropriate
We ensure our employees are equipped with the right tools and resources. Our digital transformation has provided improved online HR tools and standardised systems – including an online Customer Relationship Management (CRM) system, a central online diary and reservations facility, a new online reporting system and tools for tracking and delivering workforce training.
Our Diverse Teams
Hostmore is committed to having a diverse and inclusive team and providing equal opportunities to all team members. We do not tolerate discrimination based on race, religion, nationality, culture, gender, gender identity, disability, sexual orientation or age. Our Equal Opportunities Policy can be viewed in our Governance section.
Our latest Gender Pay Gap Statement for TGI Fridays can be viewed in our Governance section.
We offer long-term employment opportunities across all roles in hospitality, with the opportunity to work cross functionally within store and progress a career across multiple brands.
We offer varied training programmes, and, in 2021, we relaunched the TGI Fridays Apprenticeship Scheme, ‘Leading the Way’. We aim to introduce a comprehensive programme of skill development that will align with a structured career pathway.
To explore career opportunities with Hostmore, or any of our brands, head to our Careers page.
A whole world of more.